Technical support

We can provide strong technical support

You can search for the technical support you want or contact us for more comprehensive technical support

Frequently asked questions

We are committed to pursuing technological innovation and continuous improvement to build the KDL brand,which is recognized and trusted by users around the world.

Frequently asked questions

Q1: Where can I find your full product catalog?

A: Download our ISO 13485-certified product compendium Download

Q2: How do I verify device sterilization status?

A: All kits display:
– Lot number with gamma irradiation validation
– EO residual levels (<1ppm, per ISO 10993-7)
– TUV-certified sterility indicators

Q3: What's your emergency order lead time?

A: Our factory generally arranges orders in sequence. If you have urgent orders, you can communicate with our manager in detail.

Q4: Can I get customized packaging?

A: Yes, we offer.We have 30+ years of OEM/ODM experience with fully automated production lines.

Q5: How do you ensure needle bevel sharpness?

A: Our 5-stage QC process guarantees:
– <0.3μm surface roughness (per ASTM F2129)
– 3D laser-inspected lumen surfaces
– Clinical validation: 98% first-stick success rate

Q6: Do you offer OEM development for novel puncture techniques?

A: Yes, our R&D pipeline features:
– 6-month rapid prototyping (ISO 13485 Design Dossier)
– Human factors engineering validation
– Clinical trial material supply (GCP-compliant)

You still have a question?

We are committed to pursuing technological innovation and continuous improvement to build the KDL brand,
which is recognized and trusted by users around the world.

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